Obtain Multi-factor Authentication (MFA) Bypass Code

This website will guide you to obtain a bypass code in case your registered device is not available for use.
For maximum protection, obtain bypass code using a trusted device.
For more information and guidance, please feel free to visit ITO website.
* For staff and student only
Should you need any assistance during the process, please contact our ITO Service Call Centre as follow:
ITO Service Call Centre
Tel: (852) 3411-7899